We have collected some of the most commonly asked questions for easy reference! If you have any additional questions that are not covered on this page, please find our contact information here.
Do you sell any physical products on your site?
No! As of now we don’t sell any physical products from our store. We are working to get printed products available through third party sellers and will let everyone know where they can find them once they are available!
How do I download my digital purchases?
After purchasing a digital product, you will be taken to your checkout page. On the checkout page you will find a green download link immediately available after purchasing. In order to download all available files, click on the download button! If you navigate away from the checkout page, you can find it again by accessing your account page, or by returning to the downloadable items in your cart.
If you ever lose your file, or can’t find the download, there is no limit to the number of times you can redownload your purchase at any time.
Do I need a Patreon subscription to download the available maps?
No! All of the maps, images, and files on our site are available for individual purchase. All Patreon subscription benefits are handled through the Patreon website and are entirely separate from any products available on our site.
How do I use the digital map files with my VTT?
Well.. that depends! Each VTT is different, but almost all of them support maps or image imports. Here are a few links to more detailed instructions for some common VTT programs.
I still have other questions. Where can I reach you?
Please feel free to reach out to us at support@rpgxnihilo.com. Or you can direct message us at any of the following social media accounts.